When fire is present in any situation, you must act quickly.
- Dial 999 or ask someone to do this for you, ask for the fire brigade and an ambulance if someone is hurt.
- Never put yourself in danger and always ensure you have a safe escape route if you decide to tackle a small fire yourself.
- Never throw water on a pan fire, use a fire blanket.
or wet tea towel (but only if safe to do so).
- If your clothes catch fire, lie down and roll, never run. Ask someone to throw a coat or blanket over you.
- If in any doubt leave immediately and close the door behind you.
- Drill your family members, make sure they know what to do if a fire breaks out (especially if there are children in your home).
- Buy a fire blanket.
- Buy a fire extinguisher.
- Know how to use both, keeping a fire blanket in the kitchen and a fire extinguisher in a handy place.
- Ensure window and door keys are to hand, let your family know where they are.
- Keep passage ways and stairs free from obstructions.
- If you live in a flat, buy an escape ladder, keep it on the landing.
- Fit a smoke alarm.
How to prevent a fire
- Never leave a pan on the stove unattended.
- Never overload electrical sockets. One plug should be used for each socket.
- Never leave candles unattended.
- Keep matches and lighters out of reach from children.
- Never plug electric blankets into multiway sockets or extension leads.
- Never dry your clothes in front of a fireplace.
- Switch off your oven or hob when you have finished cooking.
For guidance on how to deal with your insurance company click here.