We received a visit from Andrew Crush (Engineer) from Bosch to repair our washing machine. We couldn’t open the filter system because there seemed to be some kind of blockage.
Andrew repaired the machine and advised that the issue could have been prevented, so we asked him what we could do to prevent further engineer call outs.
The answers were surprisingly simple!
If you prefer to use liquid detergent instead of powder, bacteria can grow inside the drum when washing at low temperatures, so it is imperative to give it a good clean.
The main causes of blockages to the filter system which stops the machine from draining water are:
- Collar stiffeners (most popular item found)
- Hair grips
- Small tool bits
Andrew told us that a two pence coin is exactly the same size as the drain pumps entrance. If the coin flips to a position that completely covers the drain pump entrance, you will need to call an engineer to remove it.
Follow this simple guide to help maintain your washing machine:
- Empty those pockets before placing items in the machine.
- Remove collar stiffeners from shirts and broaches from blouses or jackets.
- If you use liquid detergent, you should use a cleaner and descaler every three months in your washing machine.
- Put your machine through a 90 degree wash every three months.
- If you have a washing machine with a drum clean cycle option, use it once a month.
- Leave the drum empty and the door open after use.
- Check the filter once a month, remove any debris which will help to prevent more serious blockages.
Following these steps will prolong the life of your washing machine.