How do I know what make of appliance to buy?

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How do I know what make of appliance to buy

The simple answer to this is to check the reviews/feedback of the appliances you wish to purchase before you order it.  You can ask family and/or friends of their personal recommendations on products they have purchased because if a particular brand of product didn’t last that long, they would know.

With our personal experience for the last 20 or so years, we purchased numerous different brands of kitchen appliances.  Eight years ago we purchased a property where the previous owners left all their kitchen appliances together with the receipts of each one.  All the products were bought at the same time 10 year previously and we replaced all of the appliances around 3-4 years after we had moved in.  The brand of each appliance was Bosch.  To have durable appliances lasting that length of time persuaded us from that point on to invest in Bosch products and we have not been disappointed.

I have personally purchased many Bosch products from AO.com based on my experiences of dealing with both AO.com and Bosch.

After-sales service:

Customer after-sales service is very important when deciding what make of appliance you wish to purchase.  How a brand takes care of the consumer once a product is purchased is critical as you never know, you may have to report a fault, get it repaired or send it back.

I have a Bosch washing machine, fridge-freezer and tumble dryer and although I did encounter a small issue with my washing machine, both companies were helpful, dealt with the issue quickly with no fuss.

Whatever you do, don’t throw your money away buying from a brand that has a bad reputation/reviews.  Always check reviews first before purchasing.

When buying a washing machine, for example, you can easily look up reviews from customers, but do these reviews show how long an appliance lasted?  Do they show whether or not they had to complain and how the issue was resolved?

Follow this guide:

  1. Type into a google search “reviews about enter name of product or brand”.
  2. If the product is listed on Amazon or AO.com, you can find real customer reviews from people that have actually bought the product.
  3. On each review, look out for the following:
  • How long did the appliance last?
  • What was the after-sales service like?
  • Did they have to complain and how was the issue resolved?

Once you have reviewed:

After doing all of this, if you find that the reviews show the after-sales service is terrible, do not buy the product from that company.  It is that simple.  Regardless of whether it is more expensive elsewhere, the saying goes, you get what you pay for.